What if the Dental Office Needs to Cancel?

Things happen and sometimes an office needs to cancel. How much you are paid as a professional depends on when the shift is canceled:

•  If the office cancels a shift 7 or more days (168+ hours) to the start time the office will be fully refunded for the professional pay.
• If an office cancels a shift within the 20 minutes grace period from the time of confirmation they will be refunded in full for the professional pay.
• If the office cancels within 5-7 days (96-168 hours), they will be fully refunded for the professional pay.
• If the office cancels within 2-4 days (24-96 hours), they will be refunded 75% of the professional pay.
• If the office cancels within 1 day (24 hours or less), they will receive no refund for the professional pay.
• If the professional is sent home early by the dental office, the office will receive no refund for the professional pay.